How do I keep a game offer tracking correctly?

Tracking connects your activity in a partner game to the offer you started through PerkHarbor. Use the same device and account from the start to the end of the offer.

Before you start

1. Read the offer's device and country requirements.
2. Check whether the game requires a new player.
3. Enable any tracking permission required by the offer.
4. Select the PerkHarbor Start offer link on the device you will use to complete it.
5. Keep a copy of the offer terms.

Do not start the offer on one device and expect progress from another device to count. For example, moving from an Android phone to an iPad during the offer can break tracking.

Connections and devices that are not permitted

Do not use a VPN, proxy, emulator, or location spoofing for offers. These cannot be used to see another country's offers, change your eligibility, or bypass a block.

Support cannot guarantee credit after a tracking problem. Turning on a permission later does not guarantee recovery of activity from before the change.

If a reward is missing

Keep the original game installation and progress. Do not reinstall the game, clear its saved data, or restart the offer as a repair step.

Check whether the offer gives a specific credit period. If it does not, the normal waiting period is 72 hours after milestone completion. After that wait, use Activity to report the missing reward within the claim deadline.

Common questions

Can I finish on a tablet because my phone is inconvenient?

Keep using the original device and account. A move can break tracking; support cannot promise that progress will transfer.

Will switching off all security fix it?

No. Do not disable all browser security, password protection, or antivirus. Check only the specific tracking permission required for the offer.

Related: Tracking permissions, Missing rewards, Browser troubleshooting.