Where can I check service status?

Open Help > Service status. Check the notice's timestamp as well as its message. A saved notice describes the service at that time; it does not prove what is happening now.

Saved status notice

23 September 2026, 12:00 UTC: No active incident was reported in the saved notice.

This is a dated notice. It is not a live status feed. If you are reading it later, do not assume that it confirms the service is currently working.

If an offer page does not load

1. Check the saved notice and its timestamp.
2. Update your browser.
3. Try the page in a normal browser window.
4. If the problem continues after those steps, ask Help chat for Technical support.

Keep any game progress and evidence. A blank PerkHarbor page is not a reason to reinstall a partner game or restart an offer.

What support can confirm

Support can quote the approved notice with its time. It cannot infer live status from an old help article or say that every service is working without current evidence.

If no current incident information is available, the assistant must say so. It must not invent an outage, a repair time, or an all-clear message.

Common questions

Does this notice prove the site is up right now?

No. It reports the state at its timestamp only.

Does an outage extend my game deadline?

Support and the AI cannot extend a partner offer deadline. A reported tracking fault can be reviewed without a promise of credit or extra time.

Where do I get help if the problem continues?

Use Help chat. Include the page, device, browser, error, and steps already completed.

Related: Blank offer page, Offer deadlines, Support contact.