How should I set tracking permissions for an offer?

Enable the tracking permission required by the offer before you start. Read the offer's instructions so you know which permission applies.

Before starting

  1. Check the offer's tracking and device requirements.
  2. Enable the required permission.
  3. Start through the PerkHarbor Start offer link.
  4. Keep the same device and account until the offer is complete.

Do not disable all browser security to make an offer track. Check only the specific permission and allow the required PerkHarbor page where appropriate. Keep password protection and antivirus enabled.

I enabled tracking after I finished

A later permission change does not guarantee that earlier activity will be recovered. The AI assistant cannot promise credit for progress completed while required tracking was off.

Keep your original game installation and evidence. Check the offer's credit period and missing reward process. Do not reinstall or repeat the offer to try to recreate the earlier tracking.

Other actions that can affect tracking

Switching devices can break tracking. A new installation does not turn a returning game user into a new user. VPNs, proxies, emulators, and location spoofing are not permitted for offers.

These rules still apply after you enable a permission. A settings change does not remove an eligibility requirement or change the offer deadline.

Common questions

Can you guarantee that all my earlier progress counts now?

No. Support cannot guarantee recovery of earlier activity.

Should I turn off every security feature?

No. Use only the relevant permission change. Do not turn off password protection or antivirus.

Can the AI manually approve the reward?

No. Pending rewards need partner approval. A tracking explanation is not an approval or credit action.

Related: Tracking and devices, Missing rewards, Blank offer page.

Still need help?

Read how to contact support. Human support hours are Monday to Friday, 09:00–17:00 UTC.